Job Description: Account Manager
Location: Abidjan, Côte d’Ivoire
Position: Operations Assistant
Employment Type: Full-Time
Languages Required: Fluent English and French (written and spoken)
Starting date: January 2027
About Stealth Axe:
Stealth Axe is a growing independent investment banking boutique operating in South Africa and Côte d’Ivoire, specializing in strategic advisory, capital raising, mergers and acquisitions advisory and financial structuring services while building innovative technology solutions that aim to redefine investment banking on the continent.
We believe that Africa’s future and sustainable economic development will be shaped by strong institutions, disciplined execution and innovative capital markets. We are dedicated to delivering innovative financial solutions across emerging markets, with a strong presence in key financial hubs in Africa.
As our firm continues to grow, we are seeking an exceptional Operations Assistant to help support the operational function of the business.
Position Overview:
Stealth Axe Investors is seeking a dynamic and client-focused Account Manager to join our growing team in Abidjan. The Account Manager will be responsible for managing a diverse portfolio of clients and delivering tailored solutions across Transactions and Trade finance solutions. The Account Manager plays a critical role in helping businesses optimize their global transactions, access working capital, and navigate the complexities of local and international trade.
This is a high-responsibility role for an organised, proactive and highly professional individual capable of managing day-to-day customer relations activities, coordinating multiple projects simultaneously and ensuring that the firm’s clients account are operated efficiently.
The ideal candidate will have excellent organizational skills, strong communication abilities, and fluency in both English and French.
Key Responsibilities:
- Manage strong, long-term relationships with corporate and MSME clients in West Africa.
- Act as a trusted advisor to clients on local and international payment strategies, currency risk management, and financing options.
- Coordinate the execution of FX trades and cross-border transfers while ensuring compliance with regulatory and internal controls.
- Identify client needs and present innovative solutions in invoice financing to support working capital and liquidity.
- Monitor market trends, FX rates, and geopolitical developments to provide timely insights and recommendations.
- Collaborate with internal teams to ensure seamless client experiences.
- Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
- Maintain accurate records of client interactions, account updates, and transaction details in CRM systems.
Relationship Management:
- Serve as the primary point of contact for a portfolio of corporate and MSME clients.
- Maintain strong, ongoing communication with clients to understand their evolving financial needs.
- Deliver consistent, high-quality service and proactive support to ensure client satisfaction and retention.
- Provide market updates, product insights, and FX trend analysis to help clients make informed decisions.
- Troubleshoot issues quickly and coordinate with internal departments (compliance, treasury, operations) to resolve client concerns.
Client Onboarding:
- Guide new clients through the full onboarding process, from initial engagement to account activation.
- Collect and verify required documentation in compliance with KYC/AML regulations.
- Collaborate with legal and compliance teams to ensure a smooth onboarding experience.
- Provide training and orientation to new clients on platform usage, product offerings, and transaction processes.
Sales & Product Advisory:
- Understand client goals and recommend the most suitable solutions in FX, payments, and financing.
- Structure and present invoice financing options to improve client cash flow and liquidity.
- Identify opportunities to upsell or cross-sell services based on client needs and market conditions.
Operational Support:
- Monitor and manage day-to-day transactions, including cross-border transfers and FX executions.
- Ensure timely documentation, reporting, and CRM updates for all client activities.
- Support internal reporting and account reviews with relevant data and insights.
Qualifications:
- Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
- 3+ years of experience in account management, client services, fintech, or financial services.
- Strong knowledge of cross-border payments, forex markets, and trade finance/invoice factoring.
- Detail-oriented, client-focused, and comfortable managing multiple priorities.
- Familiarity with KYC/AML procedures and compliance requirements.
- Strong knowledge of forex markets, cross-border payment systems, and invoice financing.
- Excellent communication and interpersonal skills, problem-solving skills with a consultative sales approach.
- Fully fluent in French and English.
- Familiarity with West African financial ecosystems and regulatory frameworks is a plus.
- Proficiency with CRM tools and Microsoft Office Suite
Personal Attributes:
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- Exceptional organizational and time-management skills.
- Spotless written and verbal communication skills in English and French
- Ability to manage multiple tasks simultaneously and prioritize effectively.
- Detail-oriented with a proactive, can-do attitude.
- Trustworthy, Professional, adaptable and Calm under pressure
- Excellent communication and interpersonal skills.
- Discretion and ability to maintain confidentiality in all aspects of the role.
- Initiative and the ability to work independently.
- A willingness to learn in a fast-paced environment.
- A genuine interest in business, finance and African economic development.
Why join Stealth Axe?
Joining Stealth Axe means becoming part of a firm at the beginning of an ambitious journey.
You will have the opportunity to contribute meaningfully to building an institution designed to shape the future of African capital markets.
You will:
- Work directly with the Founder & CEO.
- Gain exposure to investment banking transactions and strategic advisory assignments.
- Interact with entrepreneurs, institutional investors, development finance institutions, banks and government stakeholders.
- Participate in the development of innovative financial solutions for African markets.
- Receive ongoing mentorship and professional development.
- Grow with the firm and take on increasing responsibility as Stealth Axe expands.
This role is designed for someone who is ambitious, intellectually curious and excited by the opportunity to help build a next-generation investment banking firm from the ground up.
If you are this person, we would be delighted to hear from you.
What We Offer
- Competitive salary and benefits package.
- Annual performance bonus.
- Professional development sponsorship
- Work alongside a high-performing team in an innovative and fast-paced environment.
- Exposure to cross-border investment banking transactions.
- A collaborative and inclusive work environment that fosters growth and innovation.
- Long-term career progression within a rapidly growing investment banking firm
If you are a motivated individual with a passion for Africa, excellent client facing skills, and proficiency in both English and French, we invite you to apply for this exciting opportunity to be an integral part of our team at Stealth Axe.
How to Apply:
Please submit below as attachments a CV and a Cover letter detailing your relevant experience and tell us what excites you the most about Africa at the moment and why and how that relates to African financial markets.
Applications will be reviewed on a rolling basis.
Only shortlisted candidates will be contacted.
